What AI adds to EDI
Faster trading partner mapping
AI reads a partner’s EDI implementation guide and sample files and proposes the mapping to your ERP format. Our consultants review and finalise it — so onboarding takes days instead of weeks, without losing the accuracy of expert review.
Catch errors before your partners do
Models trained on your transaction history flag unusual documents before they’re sent: an ASN quantity that doesn’t match the order, a price that differs from the contract, a ship-to location the partner has never used. Fixing these before sending prevents rejections and chargebacks.
Plain-English error explanations
When a document fails, AI explains what went wrong and how to fix it — “the 856 is missing the carton-level SSCC for order PO-88412” instead of a cryptic segment error — so your team can act without calling an EDI specialist.
Bring non-EDI partners into the flow
Smaller customers and suppliers often send orders and invoices as PDFs or emails. Document AI reads them and converts them into the same structured format as EDI, so every partner flows through one process.
Smarter monitoring
Instead of fixed alerts, AI learns each partner’s normal pattern and warns you when something’s off — a weekly order that didn’t arrive, a sudden spike in volume, or acknowledgements that stopped coming back.
Built on our EDI platform
These capabilities run alongside our Cloud EDI and integrated EDI services. AI suggests and flags; validated EDI rules and human review keep every document compliant.